A hair system is a non-surgical hair piece designed to cover thinning or bald areas while blending with your own hair.
FAQs
Clear answers for first-time buyers and repeat wearers.
Honest answers build more trust than overpromising. These cover the questions that slow down most first orders: lifespan, colour, density, salons, returns, delivery, and maintenance.
Useful before ordering
Start with the base, then density, then colour. Most avoidable mistakes happen when buyers try to perfect shade before picking the right construction.
Useful after ordering
Inspect the unit in daylight before any cutting, bonding, or colour changes. That one habit protects both the result and any return discussion.
That depends on the base, how often you wear it, how it is cleaned, and how much heat or styling stress it sees. Thin skin usually has a shorter wear cycle than sturdier hybrid or lace options.
Compare shades in daylight and stay conservative if you are between two colours. Grey blends are often safer than trying to force a solid block colour.
Most first-time buyers look more natural in 90% to 100% density than they do in very full systems. A too-dense first order is one of the most common mistakes.
Yes, but frequent water, sweat, chlorine, and heat all increase maintenance demands and shorten lifespan. Lace and hybrid buyers should plan accordingly.
No. The New Hair Co is product-first. You buy the hair piece and stay in control of fitting through your own barber or stylist.
Usually not. Inspect before cutting, bleaching, colouring, bonding, or using adhesive. Once altered, return options become limited.
Orders are sent with discreet packaging and clear UK delivery expectations shown around checkout.
Yes. Orders are packed plainly to keep the delivery private.